Hearing Services oversees the citation process for the Canyon Lake POA. If you have received a notification regarding a citation from Community Patrol this department can help you through the process of resolving your citation.
Hearing Services Hours
Hearing Services is part of the Canyon Lake POA's Corporate office is located inside the Canyon Lake POA Administrative Office in the Towne Center Plaza. Office hours are Monday through Friday 8 a.m. to 5 p.m. Anyone visiting our offices is asked to wear a face covering and practice social distancing. We encourage members to continue to utilized our online services and phone support.
What Are Citations & Violations?
Community Patrol enforces the Canyon Lake POA's Rules & Regulations by issuing citations. Members may receive violations for not adhering to the Canyon Lake POA's Architectural Guidelines as published in the Canyon Lake POA's Rules & Regulations.
If you have received a notification regarding a citation and would like to make a payment, please have the citation number (located at the top right-hand corner of the citation) and chose from the following options:
- Mail a check or money order made out to Canyon Lake Property Owners Association to:
31512 Railroad Canyon Road
Canyon Lake, CA 92587
- Pay in person at the Canyon Lake POA Office located at 31512 Railroad Canyon Road in Canyon Lake with a check, money order or credit card
- Pay over the phone with a credit or debit card by calling the Member Services department at 951.244.6841 x310
Community Patrol enforces the Canyon Lake POA's Rules & Regulations by issuing citations. To appeal a citation, a member must complete a Citation Appeals Request Form within 15 days.
The Citation Appeals Request Form must be signed by the Prime or Associate Member, then faxed, emailed, or submitted in person to the Hearing Services Associate. Once submitted, the appeal will be processed. The Canyon Lake POA will then mail a notification with an appeals date in which the member can present their case to the Appeals Committee.
Sign-ups for Appeals begin at 5 p.m. with the first case heard at 5:30 p.m. The first person to sign-up will be the first person seen. Appeals are typically held on the last Monday of the month.
- Traffic School Temporarily Cancelled Until Further Notice -
The Canyon Lake POA offers traffic school as a method to reduce or remove the fine amount from a traffic citation received on the streets inside of Canyon Lake, California from the prime member's account. All members, their lessees, and guests may be eligible to attend traffic school. An individual is eligible to attend traffic school for a moving violation once every 36 months, as long as the Prime member is in good standing with the Canyon Lake POA.
Traffic school is held the last Saturday of each month from 10 a.m. to 12 p.m. at the Canyon Lake POA Office located in the Town Center Plaza in Canyon Lake, California.
Registration & Payment
Traffic school is available to any individual who has received a traffic citation from the Canyon Lake POA inside the gated area of Canyon Lake, California. Individuals must register for traffic school prior to the class. Payment of $25 is due at the time of registration. Please note, you cannot register or pay for the class the day of traffic school. Also, any Canyon Lake POA member may attend traffic school in order to improve their general knowledge of Canyon Lake POA traffic rules.
There is no cost for a member to attend traffic school for informational purposes.
Those interested in signing up for traffic school or, have any questions should contact the Hearing Services Specialist at 951.244.6841, x220.