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Posted on: November 20, 2020

11.20.2020 | Six Month Check-In

Board Update_11.20.2020

Six Month Check In

November marks the middle of the 2020-21 Board term. We began our term with a week of orientation and planning. We established a set of principles that included our core values, purpose, vision, and five primary goals. We also learned about the Canyon Lake POA operations, including the department goals for the year. The principles we developed are based on our individual visions for the community and the direction the 2019-20 Board recommended to the General Manager in his yearend review last April.  These principles serve as our road map for the year, provide a consistent basis for our decisions, and are available online (view principles).

This week, we spent time with the General Manager to review our progress to date in terms of Board and staff activities. We also focused on what we hope to accomplish in the remainder of our term.  All in all, we are pleased with the progress we have made in each area, especially given the restraints and added work related to the COVID-19 pandemic. We are on track to accomplish what we have set out to do.

Refine Administrative Operations

COVID-19 has demanded that we learn how to operate remotely and online as much as possible. We have not only maintained our ability to function but also are working to refine our procedures. We hope to obtain new software tools that will streamline and improve our services to the members.

Expand Communication Within the Community and Surrounding Areas

There has been a significant expansion of the information we make available. Our website is updated daily with news, activities, and other information. We are frequently sending community alerts and notices that focus on dozens of areas, and we proactively maintain multiple Facebook pages for different areas of our business. Our monthly Board Agenda books include reports and discussion topics that catalog the activities and address the member concerns that come to us via open session comments and email requests. These are a ready source of information that answers the questions that often appear on the various social media sites. Please take the time to tune.

Refine the Annual Budgeting Process 

We met a refined Budget development timeline with the Finance Committee and the staff that designated time to review our reserve studies and set expectations for the 2021-22 Budget. We are on track to develop a transparent spending plan that sets appropriate fees, invests our resources prudently, and justifies our assessments.

Implement Designated Projects

We continue the good work that began a few years ago to maintain and update our community facilities and grounds proactively. Each project is well defined in collaboration with the community and implemented cost-effectively and efficiently. The website carries up to the minute reports and images on our activities and plans for the next five years.

Work as an integrated team within General Manager 

We have developed and follow an Annual Agenda and Project list that allows us to continue to focus on our future goals as we respond to the urgent needs that arise. We reinvigorated our committee activities, re-established their relationship with the Board, and refined the liaison's role to facilitate smooth and consistent communication. 

Each Board Director provides extensive volunteer service to the community and stands ready to communicate with you about your concerns and requests. Please stay in touch.

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