I signed up to receive text alerts, but I am still not receiving text alerts?

If you have signed up to receive text alerts on our Notify Me page to receive text alerts, but you are still not receiving them please contact our website and communications provider, CivicPlus. Please follow the steps below: 

  1. In a new text message, send SAMPLE and CIVICPLUS to 46786 from your phone
    • Note: SAMPLE will send a demo-text of the service.
    • Note: CIVICPLUS will trigger the "Opt-In" message.
    • Note: The "Opt-In" message will allow you to join the notification service.
  2. Respond to the Opt-In message with your appropriate confirmation
    • Note: After you respond you will receive your final confirmation.
  3. Confirm the notification service is working properly.
    • Note: You will receive a confirmation message saying that you have subscribed 
    • Note: You may send a test message, or wait until you need to send the next message.
  4. If the notification service is still not working, contact CivicEngage Support with the following information:
    • Your phone number
    • Screenshot showing a reply to the CIVICPLUS Opt-In message
    • Note: Please note if the user did not receive a response to either message

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1. How do I sign up for the Canyon Lake POA email newsletter?
2. Where can I get a copy of Canyon Lake Living?
3. How do I receive email or text alerts from the Canyon Lake POA on news, events, and emergency situations?
4. I signed up to receive text alerts, but I am still not receiving text alerts?
5. Is the Canyon Lake POA on social media?