Staff Directory

Accounting Department

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 option 2

Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday

Responsibilities:
Accounting is responsible for managing the Canyon Lake POA's financial operations in accordance with fiscal and accounting policies. Primary responsibilities include:

  • Billing of member assessments and applying payments received
  • Recording of amenity revenues (restaurants, golf course, slip rentals, horse board)
  • Following Collection Policy related to delinquent accounts
  • Ensuring all invoices are paid by the Canyon Lake POA and have proper approvals
  • Timely reporting of monthly and annual financial statements
Staff
Name Title Email Phone
Dawood, Susan Controller Email Susan Dawood 951-244-6841 x231
Macias, MaryJo Accounts Receivable Supervisor Email MaryJo Macias 951-244-6841 x235
Flores, Morgan Collections Specialist Email Morgan Flores 951-244-6841 x315
Castaneda, Javier Accounts Payable Clerk Email Javier Castaneda 951-244-6841 x237

Activities Department

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x610

Email:
Activities Department

Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday

Responsibilities:
Activities manages many of the Canyon Lake POA's facilities along with recreational activities and the use of the Canyon Lake POA facilities and amenities.

Recreational Programming:
Activities coordinates a variety of recreation programming for the membership including:

  • Aquatic programming
  • Classes
  • Community events
  • Senior and youth activities 
  • Special events such as Fiesta Day and the 4th of July Fireworks Show
Staff
Name Title Email Phone
Pratt, Carrie Senior Activities Manager Email Carrie Pratt 951-244-6841 x619
Grillo, Valerie Pool Mgr. & Activities Admin Email Valerie Grillo 951-244-6841 x618
  Activities Generalist   951-244-6841 x613

Canyon Lake Golf & Country Club

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1773


Canyon Lake Golf Shop

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Mailing Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1782

Hours:
Daily from 6 a.m. to 6 p.m.

 
Staff
Name Title Email Phone
Kemball, Pat Golf Pro Email Pat Kemball 951-246-1782

Country Club Bar & Grill

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1773

Hours:
Monday through Thursday - 6 a.m. to 8 p.m.
Friday - 6 a.m. to 10 p.m.
Saturday & Sunday - 6 a.m. to 8 p.m.

 
Staff
Name Title Email Phone
  Country Club Bar & Grill Manager Email Manager 951-246-1783

Community Patrol

Physical Address:
23066 Canyon Lake Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x410

Responsibilities:
The Canyon Lake POA provides community patrol services for the community of Canyon Lake, their responsibilities include: Community Patrol and Marine Patrol Gate Access Control Enforcement of Rules & Regulations

When To Call Community Patrol:
Community Patrol can assist with the following non-emergency incidents:

  • Barking or Loose Dogs
  • Golf Carts Violating Rules and Regulations 
  • Illegal Fishing 
  • Loud Noise Complaints 
  • Motorcycle Riding In Community 
  • Parking Violations 
  • Speeding Traffic Vehicles 
  • Suspicious Vehicle/Person(s) 
  • Traffic Sign Violations 
  • Vandalism To Association Property 
  • Vehicle Accidents 

Call 9-1-1 For Emergencies
For emergency situations, always call 9-1-1 for help. In any emergency police, fire or medical situation call 9-1-1 to report a crime, fire, heart attack, serious injury or any incident requiring an immediate response.

Staff
Name Title Email Phone
Community Patrol, Dispatch     951-244-6841 x410
Gorham, CCAM, Cory Senior Member Services Manager Email Cory Gorham, CCAM 951-244-6841 x319
Johnson, Vanessa Community Patrol Chief Email Vanessa Johnson 951-244-6841 x419
Debow, Ebony Community Patrol Captain   951-244-6841 x419

Corporate Department

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x210

Email:
Email Corporate Department

Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday

Services:
Corporate's services include maintaining records, disseminating information on the activities of the Canyon Lake POA; promoting adherence to the Canyon Lake POA's governing documents, and providing other administrative and management support to the membership.

Staff
Name Title Email Phone
Kazakoff, CAMEx® CCAM® CMCA®, Eric General Manager Email Eric Kazakoff 951-244-6841 x210
Jensen, Lynn Assistant General Manager Email Lynn Jensen 951-244-6841 x215
McNaughton, Harmony Public Information Officer
& Clerk of the Board
Email Harmony McNaughton 951-244-6841 x212
Moreno, Andrea Corproate Administrator Email Andrea Moreno 951-244-6841 x213

Hearing Services

Physical Address:
31512 Railroad Canyon Road
Canyon Lake POA Office
Canyon Lake, CA 92587

Phone:
951-244-6841 x220

Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday

Forms :
Appeals Request

Staff
Name Title Email Phone
Ziegler, Mary Hearing Services Associate Email Mary Ziegler 951-244-6841 x220

Human Resources

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x218

Fax:
951-246-1770

Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday

Responsibilities:
Human Resources is responsible for administering employee policies, procedures, and practices.This department provides vision and leadership to promote an environment that values excellence, diversity, creativity, and productivity at all levels of the organization.

Policies:
Human Resources ensures that all personnel policies adopted by the Canyon Lake POA's Board of Directors are carried out in a reasonable and consistent manner, and to provide for the Canyon Lake POA's compliance with state and federal statutes involving personnel management.

Staff
Name Title Email Phone
Harden, Lisa Human Resources Manager Email Lisa Harden 951-244-6841 x221

Lighthouse Restaurant & Bar

Physical Address:
Canyon Lake Lodge
22200 Canyon Club Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x771

Mailing Address:
Canyon Lake, CA 92587

The Lighthouse Restaurant & Bar is located inside the Lodge in Canyon Lake. It offers breathtaking views of the lake, a casual menu, and quality service seven days a week.

Hours:
Monday - Thursday from 5 p.m. to 9 p.m.
Friday from 5 p.m. to 10 p.m.
Saturday from 12 p.m. to 10 p.m.
Sunday from 10 a.m. to 8 p.m.

Staff
Name Title Email Phone
Barton, Christina Banquet Sales Supervisor Email Christina Barton 951-244-6841 x722
Anagnostopoulos, Thomas Canyon Lake Lodge Manager Email Thomas Anagnostopoulos 951-244-6841 x723

Marine Patrol

Physical Address:
Holiday Harbor
22180 Village Way Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x415

Hours:
Summer (May - October)

Winter (November - April)
8 a.m. - 6 p.m. 6 a.m. - 10 p.m.

Lake Updates:
Lake Hotline Phone: 951-244-6841 x700

Physical Address:
Holiday Harbor
22180 Village Way Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x415

Hours:
Summer (May - October)

Winter (November - April)
8 a.m. - 6 p.m. 6 a.m. - 10 p.m.

Lake Updates:
Lake Hotline Phone: 951.244.6841 x700

About Marine Patrol
The Canyon Lake POA provides Marine Patrol services for the lake. Marine Patrol enforces the Canyon Lake POA's Rules & Regulations pertaining to the Lake & Marina Section. They ensure all boats on or above the water are registered with the Canyon Lake POA and they issue safety certificates and watercraft inspections. Additionally, Marina Patrol provides emergency towing and battery service.

Staff
Name Title Email Phone
Motteler, Don Marine Patrol Captain Email Don Motteler 951-244-6841 x415

Member Services Department

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x310

Email:
Email Member Services

Office Hours:
Monday - Friday
8 a.m. to 5 p.m.

Saturday
8:30 a.m. - 2 p.m.

Responsibilities:
Member Services is responsible for assisting the membership with general information such as:

  • Golf memberships
  • Guest passes
  • Issuing vehicle and boat decals
  • Obtaining Canyon Lake POA ID cards
  • Processing payments
Staff
Name Title Email Phone
Gorham, William Senior Member Services Manager Email William Gorham 951-244-6841 x319
Moore, Amanda Member Services Manager Email Amanda Moore 951-244-6841 x318

Operations Department

Physical Address:
Canyon Lake POA Operations Building
29081 Longhorn Drive
Canyon Lake, CA 92587

Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x510

Hours:
Monday - Friday
7 a.m. to 4 p.m.
Closed Saturday & Sunday

The Operations Department manages the Canyon Lake POA's day-to-day functions and overall repair and maintenance of facilities, amenities, common areas, streets and public works. The Operations department strives to keep the aesthetics of the community appealing to residents and guests alike. It's not uncommon to see the Operations staff out and about making enhancements to improve the community.

Staff
Name Title Email Phone
Schneider, Steve Director of Operations Email Steve Schneider 951-244-6841 x500
Marana, Cindy Operations Manager Email Cindy Marana 951-244-6841 x513
Medina, Salvador Field Superintendent Email Salvador Medina 951-244-6841 x518
Raboin, Valerie Compliance Analyst Email Valerie Raboin 951-244-6841 x512
McClure, Christina Administrative Assistant Email Christina McClure 951-244-6841 x515
Hammond, Courtney Operations Specialist Email Courtney Hammond 951-244-6841 x521

Planning & Compliance Department

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x320

Hours:
Monday - Friday
8 a.m. to 4 p.m.
Closed Saturday & Sunday

Responsibilities
This department oversees the enforcement of the Covenants, Conditions & Restrictions (CC&R) and Rules & Regulations which define to all homeowners the Covenants, Conditions, and Restrictions to home ownership within a common interest development. Daily responsibilities include:

  • Architectural Review
  • CC&R Enforcement
  • Improvements
  • New Construction
  • Permits
  • Weed Abatement
Staff
Name Title Email Phone
Mitchell, Cheryl Senior Planning & Compliance Manager Email Cheryl Mitchell 951-244-6841 x321
O'Brien, Donna Planning & Compliance Supervisor Email Donna O'Brien 951-244-6841 x323
Torres, Natalie Planning & Compliance Specialist Email Natalie Torres 951-244-6841 x324
Johnson, Marlon Planning & Compliance Senior Inspector Email Marlon Johnson 951-244-6841 x325
Trask, Katie Planning & Compliance Associate Email Katie Trask  951-244-6841 326
Conti, Shelly Planning & Compliance Inspector Email Shelly Conti 951.244.6841 x327
Solis, Eric Planning & Compliance Inspector Email Eric Solis 951.244.6841 x322

Tennis Courts

Physical Address:
22210 Canyon Lake Drive N.
Canyon Lake, CA 92587

Phone:
951.244.6841 x610

Hours:
6 a.m. - 10 p.m.

Staff
Name Title Email Phone
Kielty, Bobby Tennis President Email Bobby Keilty 951.760.1813