Guest Access
Canyon Lake POA makes it simple for residents to manage guest access through GoAccess, a secure and convenient system available by app, website, or phone. Staff will set up your account in the system, and once it’s active, you can quickly authorize guests to enter the community and stay informed when they arrive.
24/7 Guest Call-In Options
Mobile App
Download the GoAccess app:
Log in to manage guests and receive arrival notifications.
Website
Visit goaccessresident.com
Log in to manage your guest list and view access history.
Phone Call-In
Use the 24/7 automated system:
951-576-2491
Need Help?
If you need assistance with GoAccess, email: [email protected] or call the Canyon Lake POA Member Services office at 951-244-6841 x310.
Guest Entry Requirements
Guest Entry Requirements
- All guests must be pre-authorized using the GoAccess app, website, or call-in number.
- Guests must present a valid driver’s license at the gate.
- Authorized guests will receive a parking pass at the gate, valid for up to 10 days.
- A valid parking pass is required for guest parking on streets and at amenities.
Types of Guest
Types of Guests
| Temporary Guest | Annual Guest | Service Provider | |
|---|---|---|---|
| Guest Driver's License Required for Access | ✓ | ✓ | ✓ |
| Allowed to Park at Common Facilities/Amenities | ✓ | ✓ | No |
| Maximum Days Added | 90 days | No Maximum | 10 days |
| Maximum Days Guest Pass May Be Issued | 10 days | 10 days | 10 days |
| Manage Guest(s) Online | ✓ | ✓ | ✓ |
| Manage Guest(s) In App | ✓ | ✓ | ✓ |
| Homeowner Responsible for Guest(s) | ✓ | ✓ | ✓ |
| Maximum Amount of Guests | 10 per day | 6 | 10 per day |
| Restricted Holiday Access | ✓ |
Temporary Guests
Temporary guests may be called in for up to 90 days, however their guest pass is only active for up to 10 days. A member may call in up to 10 temporary guests per day.
Annual Guests
Members may add annual guests valid for one year after they are added. However, guest passes are only active for up to 10 days.
Service Providers
A service provider is an entity or individual that offers temporary services to homeowners in the community. They do not have access to amenities or facilities and should park near the homeowner’s address they are serving. Service providers are limited to 10 days community access. Service provider access is restricted on the following holidays: Memorial Day Weekend, 4th of July, Labor Day, Halloween, Parade of Lights, New Year's Eve. Should members need a service provider to have access on any of these holidays they can add them as a temporary guest for the day/weekend.
Examples of Service Providers:| Contractors | HVAC Services |
| Delivery Drivers (DoorDash/Grub Hub/Pizza) | Landscapers/Pool Services |
| Furniture Deliveries | Plumbing Services |
| House Cleaning Services | Ride Share Apps (Uber/Lyft) |